I love the James Dyson story (of Dyson vacuum cleaner fame). He
didn't fail 5127 times to make his vacuum cleaner, he found 5127
ways to not make a better vacuum cleaner1.
Bob Sutton talks about this story and points out that often
people want to hang it up before they make something work:
"It is an interesting case because it shows how difficult it is
to make rational decisions in the innovation process.
Certainly, say 4000 prototypes and 4 years into the adventure, any
reasonable person would have assumed that this was a failure, an
extreme case of escalating commitment to a failed course of
action."
And, while I love the story of someone who didn't give up and
eventually succeeded, I think giving up after 4000 prototypes would
have been a good action.
In fact, maybe he should have given up after 2000 prototypes.
About the only bad place to stop is 5127 (since 5128 was the magic
number in this case).
And this is Sutton's point: you don't know the cost of the
innovation that you are undertaking. Just as Dyson didn't know that
5128 was the number.
It's easy, with the successful product complete and money in the
bank, to look back and think Dyson made the right choice. But I
wonder if quitting faster isn't another right choice.
What would Dyson have invented had he thrown in the towel on
vacuum cleaners after 2000 attempts? What's the opportunity cost of
the Dyson vacuum cleaner? None of these had been invented when he
invented his first vacuum cleaner:
This is an exercise in thought, not a
comment on what Dyson might have done instead (since his
invention biography shows a tendency towards mechanical
improvements and finding better, not new, ways to do things). But
what might you invent if you give up after 2000 attempts instead of
finding a better vacuum cleaner?
Links
- I'm mashing-up the quote attributed to
Thomas Edison: "I haven't failed, I've found 10,000 ways that don't
work." Concerning inventing his version of the lightbulb (before
succeeding).
Other fun innovation / invention quotes:
- "To invent, you need a good imagination and a pile of
junk."
-Thomas A. Edison
- "No fine work can be done without concentration and
self-sacrifice and toil and doubt."
-Max Beerbohm
- "The core skill of innovators is error recovery not failure
avoidance."
-Randy Nelson, HR @ Pixar
- Bob Sutton Blog Post:
http://bobsutton.typepad.com/my_weblog/2009/02/5127-failed-prototypes-james-dyson-and-his-vacuum-cleaner.html