Is a startup really about the idea? Is the success of Google a
factor of their genius idea of search? Is Microsoft's success over
the years due to their choice of their first product?
I'd say "No."
It's easy to get hung up on the romantic notion of founders
dreaming up a killer idea and then making a successful company on
the back of that idea.
But that is not how the above ideas worked out. Nor, it seems,
is it the common practice of startups. Let's look at a few
examples:
- Google
First Product: Search Engine (new ranking algorithm)
Successful Product: AdWords (they make their money on the back of
this product)
- Microsoft
First Product: BASIC for Altair
Successful Product: MS-DOS (licensed to IBM and included with all
PCs)
- Fog Creek
First Product: "Content Management System"
Successful Product: FogBugz (bug tracking software)
- PayPal
First Product: "Beaming" money between Palm Pilots
Successful Product: Sending money by Email, particularly to pay
for eBay auctions
If startups don't succeed or fail based on the quality of the
founding idea, what then makes the difference?
Agility: Changing Direction
From looking at various startups, it would appear that what
happens after you have the initial idea is what sets apart most
successes from failure. (That
and some other factors such as timing and sales ability.)
"The core skill of innovators is error recovery not
failure avoidance."
Randy Nelson, HR @ Pixar
Make no mistake, when you are launching a startup, you are
creating something new and you have no idea where you are headed.
That is, you have an idea, but it may turn out to be wrong. And
that is OK. In fact, you should expect that and prepare for that
shift.
Plan not just for the hockey-stick growth graphs, but also for
the scenario where your core idea is not the right idea for the
market and you try something else. And maybe something else after
that.
People
If it's not ideas that predict success, it's how you react, how
do you prepare for that? This really boils down to the people
involved.
- Are they stuck on the initial idea?
- Are they able to change direction and find new ideas?
- Are they people who can execute?
As Jim Collins might put it in
Good to Great: Are these the right people to have on the
bus?
"[You] first get the right people on the bus
... before you figure out where to drive it."
p. 44
Summary
It's a nice thought of the genius having the "Eureka!" moment and then working hard to make it
a success.
Leave that for the story books, and when working in reality, set
aside the story book and approach your activity and planning
according to what normally does happen: you'll shift focus and
iterate on ideas. So you want people who can work with this, not
just the "perfect people" to execute on the initial idea.
In the introduction to
Founders at Work, Jessica Livingston makes the following
summary:
"People think startups grow out of some brilliant
initial idea like a plant from a seed. But almost all the founders
I interviewed changed their ideas as they developed
them."
Links & Notes
- http://www.youtube.com/watch?v=amt3ag2BaKc#t=9m29s
A great lecture, but a particularly great line about Eureka
moements:
"How, if you want to be an inventor..., how does knowing about the
bathtub [the 'Eureka story' of Archimedes] help you? It
doesn't."
- This is an excellent book. If you are
interested in startups, go out and buy it and read it cover to
cover. There are many more examples of startups changing their
direction during the startup process.
If you are really short on time, pick it up in a bookstore and
just read Jessica's intro - it summarizes some key points.